Warranty Policy

AutoPart Hub Policy

Warranty Policy

This Warranty Policy describes the limited warranty coverage available for eligible products purchased through AutoPart Hub. All orders are fulfilled and shipped from within the United States to US customers only.

ℹ️

Prior authorisation required: Before returning any item under warranty, you must contact us and receive a return authorisation. Unauthorised returns will not be accepted. Warranty begins from the confirmed delivery date.


1 Product Condition Disclosure

Unless otherwise stated on the product listing, all items sold by AutoPart Hub are used OEM automotive parts. As pre-owned components, the following are expected and not considered defects:

  • Normal cosmetic wear consistent with prior vehicle use
  • Minor surface marks or visual imperfections
  • Appearance may vary slightly from listing images

Cosmetic wear consistent with prior use is not covered under this warranty. Customers are responsible for confirming compatibility before purchase. VIN verification assistance is available upon request.


2 Warranty Duration by Part Category

AutoPart Hub provides a limited warranty based on the type of part purchased. The warranty period begins on the date of confirmed delivery. Any category not listed below is not covered under warranty.

Carrier / Differential / Transfer Case 90 Days
Subframe / Engine Cradle 90 Days
Suspension & Steering Parts 30 Days
Manifolds 30 Days
ABS Pumps 15 Days
Engine Parts 15 Days
Fuel Injection Controls & Parts 15 Days
Radio / Navigation / CD Player / Control Panels 15 Days
Accessories 15 Days
⚠️

Not listed = not covered. Part categories not included in the table above carry no warranty coverage. Please review the product listing carefully before purchasing.


3 What the Warranty Covers

The limited warranty applies only to defects that arise under normal use and operating conditions. Specifically:

  • Verified functional or mechanical defects in the part as supplied
  • Mechanical failure under normal operating conditions
  • Issues reported and documented within the applicable warranty period

Warranty coverage applies only to the purchased part itself. It does not extend to any related labour, diagnostic, programming, or consequential costs.


4 Exclusions

The following are not covered under this warranty:

  • Improper installation or fitment errors
  • Misuse, abuse, modification, or alteration of the part
  • Labour, installation, diagnostic, programming, or towing costs
  • Damage caused by accidents, electrical faults, or external factors
  • Normal cosmetic wear or visual imperfections consistent with prior use
  • Parts that have been disassembled, altered, or repaired after delivery

Electrical and electronic components must be professionally installed before functionality can be assessed. Damage resulting from improper installation is not covered. Professional installation is strongly recommended for all parts.


5 How to Submit a Warranty Claim

To initiate a warranty claim, please follow the steps below. Claims submitted outside the applicable warranty window will not be accepted.

1
Contact us
Reach out within the warranty period via email, phone, or the contact page.
2
Provide your order number
Have your order number ready — this allows us to locate your purchase quickly.
3
Describe the issue
Give a clear description of the defect or failure. Photos or video may be requested.
4
Await authorisation
Do not return any item until a return authorisation has been issued by our team.

6 Resolution Options

If a warranty claim is reviewed and approved, AutoPart Hub will, at its sole discretion, provide one of the following resolutions:

🔄
Replacement Part
A replacement unit of the same or equivalent part, subject to availability.
💳
Refund
A refund to the original payment method, processed in accordance with our Return & Refund Policy.

7 Limitation of Liability

This limited warranty applies only to the purchased product and is limited to the original purchase price of that item. No additional warranties, express or implied, are provided beyond what is stated here, except as required by applicable law.

This policy does not limit any statutory rights available to customers under applicable US consumer protection laws.

Need to submit a claim?

Contact our support team within your warranty window — we'll guide you through the process.