AutoPart Hub, the trading name of AutoPart Hub Ltd (Company No. 14020800, registered in England and Wales), operates this store and website at autoparthub.us, including all related information, content, features, tools, products and services (the "Services"). AutoPart Hub is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

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1 Personal Information We Collect

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:

• ›Contact details — name, address, billing address, shipping address, phone number, and email address.
• ›Financial information — payment card details, transaction details, form of payment, and payment confirmation.
• ›Account information — username, password, security questions, preferences and settings.
• ›Transaction information — items viewed, carted, purchased, returned, or cancelled, and your order history.
• ›Communications with us — information included in customer support enquiries or other messages you send us.
• ›Device information — device type, browser, IP address, and other unique identifiers.
• ›Usage information — how and when you interact with or navigate the Services.

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2 Sources of Personal Information

We may collect personal information from the following sources:

• ›Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• ›Automatically through the Services — from your device via cookies and similar technologies when you use our products, services, or website.
• ›From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• ›From partners or other third parties — as permitted under applicable law.

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3 How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

• ›Provide and improve the Services — to process payments, fulfil orders, manage your account, arrange shipping, facilitate returns, and improve your shopping experience.
• ›Marketing and advertising — to send promotional communications by email or other channels, and to show relevant advertisements based on your activity on the Services.
• ›Security and fraud prevention — to authenticate your account, secure payments, detect fraudulent or malicious activity, and protect public safety.
• ›Communicating with you — to provide customer support, respond to enquiries, and maintain our business relationship with you.
• ›Legal compliance — to comply with applicable law, respond to valid legal processes, enforce our terms, and participate in legal proceedings where necessary.

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4 How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

• ›With Shopify, vendors, and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• ›With business and marketing partners to provide marketing services and advertise to you. You may opt out of targeted advertising uses here.
• ›When you direct, request, or consent to our disclosure of information to third parties, such as to fulfil shipping or through social media integrations.
• ›With our affiliates or within our corporate group.
• ›In connection with a business transaction such as a merger or acquisition, to comply with legal obligations, to enforce our terms of service, or to protect the rights of our users or others.

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5 Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit may be transmitted to Shopify and to third parties located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

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6 Third Party Websites & Links

The Services may provide links to third-party websites or platforms. We do not control these sites and are not responsible for their privacy or security practices. You should review their policies before providing any personal information. Our inclusion of such links does not imply endorsement of those platforms or their operators.

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7 Children's Data

The Services are not intended for children and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

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8 Security & Retention

We take reasonable measures to protect your personal information, but no security measure is perfect or impenetrable. We recommend not using unsecure channels to communicate sensitive information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our policies.

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9 Your Rights & Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may be subject to applicable law:

• ›Right to Access / Know — request access to the personal information we hold about you.
• ›Right to Delete — request deletion of your personal information.
• ›Right to Correct — request correction of inaccurate personal information we hold about you.
• ›Right of Portability — receive a copy of your personal information and request its transfer to a third party, subject to applicable law.
• ›Right to Opt Out of Targeted Advertising — opt out of the sale or sharing of your personal information for targeted advertising purposes here. We also honour the Global Privacy Control signal.
• ›Managing Communications — opt out of promotional emails at any time via the unsubscribe link in any marketing email. You may still receive non-promotional messages about your orders or account.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights. You may designate an authorised agent to make requests on your behalf subject to verification.

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10 Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

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11 International Transfers

We may transfer, store, and process your personal information outside the country in which you reside, including between the United Kingdom and the United States, where our order fulfilment operations are based.

Where we transfer personal information out of the United Kingdom or the European Economic Area, we will rely on recognised transfer mechanisms such as the UK International Data Transfer Agreement, the European Commission's Standard Contractual Clauses, or equivalent contracts issued by a relevant competent authority, unless the transfer is to a country already determined to provide an adequate level of protection.

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12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date. Where required by applicable law, we will provide additional notice of material changes.

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